Your primary email address mailbox that corresponds with your AppleID.To recover your credentials, you’ll need access to any one of the following: If you have forgotten your AppleID or associated password, these can be recovered here: However, your friend should be able to recover their AppleID credentials and remove the activation lock - using the following process… How to remove Activation Lock - Apple Support & start an Activation Lock support request. If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock: With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you. Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:Īctivation Lock for iPhone, iPad, and iPod touch - Apple SupportĪs you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock.
